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From the latest customer experience data to trends in gathering customer feedback our blog hosts the latest articles on a wide range of CX topics.

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Posts about Customer review software:

Review Tui customer feedback platform and HubSpot integration

5 ways Review Tui and HubSpot work seamlessly

HubSpot was the first platform that received integration with Review Tui and for good reason. The market-leading business platform spans sales, marketing, customer service, and more - it’s the all-in-one platform for businesses looking to grow. The philosophy behind HubSpot also nicely aligns with that of Review Tui.

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Problems with customer feedback software

Problems with Review Tui customer feedback software

Review Tui has been built to be one of the most accessible and user-friendly customer feedback platforms on the market. Designed for medium and small businesses across the world, it makes gathering customer feedback effortless and makes seeing and analysing the resulting feedback quick and easy. It’s been built by people that gather customer feedback every single day but come across problems with existing platforms that meant a new solution was needed.

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customer review legal guidelines

What are the legal guidelines around customer reviews? [AUS & NZ]

Customer reviews are very influential in persuading consumers about the quality and service of your company. They promote your business with a level of authenticity that other marketing efforts may not carry as they represent the voice of someone that’s paid money for your service, and was delighted at the result.

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Customer feedback tool

What is a customer feedback tool?

Customer feedback is an essential part of growing a business. Not only does it enable businesses to uncover areas for improvement, but also quickly reveals what they’re doing well. While the former gives businesses areas to focus on improving, the latter provides great sales and marketing tools to help a business grow. But what tools exist to help you uncover these insights, and what do they do exactly?

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Typeform vs Review Tui comparison

Typeform (free) vs Review Tui (free): A comparison

When you’re in the market for a customer survey platform you probably want to weigh up your options. We understand that it’s an important part of the research phase to look at a few different solutions and understand which is best for you.

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Best free customer feedback software

Best free customer feedback software

Gathering customer feedback is an essential part of growing a business. Only by asking your customers can you discover what they love about doing business with you, and where you can improve. But if you’re venturing out into this area of marketing for the first time, you might not want to invest too heavily in a software platform that might not yield results.

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Top 10 customer feedback platforms

Top 10 customer feedback platforms

If you’re on the hunt for a customer feedback platform then you might quickly find yourself overwhelmed with options. Depending on what you’re after there are dozens of solutions on the market, with more being added all the time.

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Campaign parameters

Campaign parameters explained

Our latest feature (Campaigns) enables users to create custom links to their surveys for greater analytics and tracking. It also allows users to tag the place a survey link will be seen, the channel it will be shared on, and even link it to an individual member of staff to better hone in on areas where your business is succeeding, and where it could do better. While we explore these Campaign features in more detail in this article we thought it would be good to explain the science behind Campaigns, and how they can be used to great effect. Read on to learn more.

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New Review Tui feature - Campaigns!

It’s amazing how one new feature can make the biggest change in terms of premium functionality. Our latest feature is a certified game-changer for Review Tui. We thought we’d take this opportunity to introduce you to it: Campaigns! We’ll walk you through exactly what a Campaign is, its use case, as well as some of the benefits your business will reap from using it. We’ve even recorded a short video to show you how it works - yes, we’re that excited!

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HubSpot Review Tui integration

Just launched: Review Tui’s HubSpot integration!

Ensuring the right information is available to the right people at the right time can differentiate a good business from a great business. Sharing information across teams, and consequently, across platforms is an integral part of a business’ ability to function efficiently and effectively. We wholeheartedly understand this - in fact, we advocate for it! That’s why we’ve launched our first integration with HubSpot. We’re making it easier for HubSpot’s 113,925 customers located across 120+ countries to integrate their Review Tui data with their HubSpot CRM. Want to know why?

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Customer feedback platform

July Review Platform Update

We've finally completed a major update which enables users to take control of the valuable questions they ask customers. Not only that but we've delivered this with an exceptional interface to make survey management easier than ever.

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Review platform June development update

June Review Platform Update

After a couple of months of slow progress, we've finally found the gas pedal and wow, what a difference a month makes! In this review platform update, we showcase the latest developments.

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